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PDF Ebook Organizational Systems: Managing Complexity with the Viable System Model (English and Bulgarian Edition), by Raul Espejo, Alfonso Reyes
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Organizational Systems clarifies the application of cybernetic ideas, particularly those of Beer's Viable System Model, to organizational diagnosis and design. Readers learn to appreciate the relevance of seeing the systemic coherence of the world. The book argues that many of the problems we experience today are routed in our practice of fragmenting that needs to be connected as a whole. It offers a method to study and design organizations and a methodology to deal with implementation problems. It is the outcome of many years of working experience with government offices as well as with all kinds of public and private enterprises. At a more detailed level this book offers an in depth discussion of variety engineering that is not available either in the primary or secondary literature.
- Sales Rank: #2952596 in Books
- Published on: 2011-04-12
- Original language: English, Bulgarian
- Number of items: 1
- Dimensions: 9.21" h x .69" w x 6.14" l, 1.20 pounds
- Binding: Hardcover
- 264 pages
From the Back Cover
This book clarifies the application of cybernetic ideas, particularly those of Beer's Viable System Model, to organizational diagnosis and design. Readers learn to appreciate the relevance of seeing the systemic coherence of the world. The book argues that many of the problems we experience today are routed in our practice of fragmenting that that needs to be connected as a whole. It offers a method to study and design organizations and a methodology to deal with implementation problems. It is the outcome of many years of working experience with government offices as well as with all kinds of public and private enterprises. At a more detailed level this book offers an in depth discussion of variety engineering that is not available either in the primary or secondary literature.
About the Author
Professor Raul Espejo is Director of Syncho Ltd. and the World Organization for Systems and Cybernetics. The main focus of his research is organisational cybernetics and has published extensively in books and journals; is the author of about 100 academic papers, co-author of two books and co-editor of three. In the 70’s he was operations director of the CyberSyn project in Chile under the scientific direction of Professor Stafford Beer. In the mid seventies he was research scholar at the Manchester Business School and the International Institute for Applied Systems Analysis in Luxemburg, Austria. He was senior lecturer at the University of Aston UK, from 1977 to 1995 and full professor at the University of Lincoln UK, from 1996 to 2002. He has been visiting professor at several universities worldwide. In 1985 he founded Syncho Ltd at the Aston Science Park, Birmingham, UK. Through this company he has worked with a wide range of organisations worldwide, including national and local governments and small and large enterprises, mainly in aspects of organisational transformation and learning, information and communications management, democratic processes and environmental responsibility.
Alfonso Reyes is a physicist and a systems engineer from Los Andes University in Colombia. He has an MSc in Computer Science from the University of Maryland (USA) and a PhD in Management Cybernetics from the University of Humberside in England. He did also postdoctoral studies in organizational learning with Professor Ra�l Espejo at the University of Lincoln in England. He has worked for the last twenty years in addressing organisational problems in the public sector especially in the administration of justice. He is a former adviser of the Ministry of Justice in Colombia. He has been an international consultant on management cybernetics for the Interamerican Development Bank and the Agency for International Development (USA). He was lecturer in the Department of Industrial Engineering at Los Andes University (Colombia) for several years before becoming President of the Universidad de Ibagu� in Colombia in May 2009. He has published both in Spanish and English.
Most helpful customer reviews
5 of 5 people found the following review helpful.
Practicioner's Guide to Complexity Management
By Amazon Customer
I have come across Stafford Beer's Viable System Model a couple of years ago. This recursive cybernetic management model was used in Chile from 1971 to 1973 as foundation to what we would call today an Ops Room for supporting the governance of portions of the economy in real-time. Nearly 50 years later, this task still presents enormous governance challenges due to the inherent complexity of the system of systems at hand. One of the authors of this book was part of that original team.
This book provides concrete examples of how the VSM was applied since in other public and private sector environments. It also introduces the reader to methods such as Viplan which have been refined over time and are based on the VSM. If you are an enterprise architect or business analyst, the papers contained in this book will take you through a number of techniques which go beyond traditional approaches used in the analysis of socio-technical systems.
If you are unfamiliar with Beer's work, this book will bring you, in my opinion, the essentials of a model whose time has come. And a desire to read more about the potential of cybernetic management.
0 of 0 people found the following review helpful.
Managing complexity in an increasingly turbulent environment
By viable
Espejo and Reyes clarify the application of cybernetic ideas to organizational design and to solving problems in organizations. They provide a foundational understanding of the dynamics of complex, self-organizing systems, and provide methodological support in how to use organizational cybernetics in 'real-world' terms with concrete examples.
I encountered Stafford Beer's Viable System Model when planning a study of change in public schools in the late 80s.
Then and since then there have been studies of school change, or `school reform', which aim to support practitioners with knowledge about political, social, and cultural dynamics useful for effective management. Such studies understandably encountered school organizations as "organized anarchy," fluid, complex, and constantly changing. Methodologies to apply the knowledge for day-to-day work were limited.
By way of contrast, studies of organizational production and quality outcomes have provided methods of production and the effective management of them, notably in the total quality management approach. However, the architects of total quality management are generally limited in methodologies to transform the dynamics of individuals, social structures, and culture required to adopt changes in work, management of work, and the relationships between workers and managers in order to follow quality management principles.
Beer was first to apply cybernetics ideas to manage the complexity of an organizational system with the capacity to change and learn from experience. He developed the viable system model (VSM) to diagnose the faults in an existing organizational system. From experience with the use of the VSM in Chile, the authors learned that "producing effective relationships between stakeholders and organizational policy-makers was far more complex than building up communication networks and information systems," which they later validated by continued use of the VSM in various contexts.
The VSM and thinking systemically are inherently abstract, yet readers familiar with the dilemmas of managing complex situations in their own situations, organizations, and environments can gain valuable perspectives from the VSM view of organizational viability and effectiveness.
If nothing else the book provides a model for understanding intractability in governmental policy controversies, the struggle in specific industries to regain competitive position globally, and the particularly cumbersome activities of Government to confront new problems and discard old structures that impede its ability to do so, as in health care and public education.
Familiarity with Edgar Schein's work on organizational culture and leadership is helpful in appreciating the complexities of organizational change and change in the leadership role in today's environment. Donald Sch�n's case for businesses, government, and social institutions to become `learning systems' provides a political - and now historical - overview in "Beyond the Stable State". In addition, Sch�n and colleague Chris Argyris contributed the idea of `theory-in-use', a key concept for managing complexity, from their publication of "Organizational Learning".
0 of 0 people found the following review helpful.
Four Stars
By Diego Molero
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